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Posted: September 09, 2017

Hurricane Irma: Lowe's customer rewarded for giving last generator to fellow shopper


Hurricane Irma: Lowe's customer rewarded for giving last generator to fellow shopper
Ramon Santiago hugs Pam Brekke at the Lowe's on South Semoran Boulevard in Orlando, Florida, on Thursday, Sept. 7, 2017, after giving her the generator he planned to buy ahead of Hurricane Irma.

By Jason Kelly,


UPDATE: After the video of customer Ramon Santiago giving his generator to a woman in need after Lowe’s ran out went viral on social media, Santiago was rewarded Friday for his good deed. Lowe’s gave Santiago a generator free of charge once supplies were replenished.

Read the original report below.

Natural disasters often cause death and destruction, but the looming threat of Hurricane Irma has brought out the best in some Central Florida residents.

>> Read more trending news

Customers have gone from store to store searching for plywood, drinking water, gas cans and generators, and many have left empty-handed.

Managers at the Lowe's store at South Semoran Boulevard and Lake Margaret Drive near Orlando's Conway neighborhood said they received a surprise shipment of 216 generators at about 7 a.m. Thursday. All were sold within two hours.

Pam Brekke, who traveled almost 30 miles from her Sanford home to the Orlando store, was next in line to purchase a generator when she watched workers load the final unit onto a cart for the customer who was standing before her in line.

Brekke said she spent days staring at empty store shelves, looking for generators.

"My father's on oxygen, and I'm worried about this storm," she said while wiping tears from her eyes.

Customer Ramon Santiago approached Brekke and gave her the generator he was going to buy without knowing why she was in tears.

"She need the generator," said Santiago, whose first language isn't English. "It's OK. No worry for them."

The two embraced and Santiago continued shopping.

"I'm very overwhelmed by that man," a tearful Brekke said. "That gentleman was a great gentleman right there. God will bless that man."

Brekke said it's encouraging to see people help one another during such a stressful time.

Store managers said they're unsure if they'll receive another shipment of generators since each store in the state needs more.

PLEASE share so people know... THIS IS CENTRAL FLORIDA: Pam Brekke's father is on oxygen. She ran into Lowe's and we...

Posted by Nancy Alvarez, WFTV on Thursday, September 7, 2017

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